WELCOME TO GENZIE PERFUMES

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Reach Out. Let's Connect Scents & Stories.

We're Here to Help

Whether you're looking for your perfect signature scent, seeking details about our ingredients, or wanting to track your premium shipment, the Genzie customer experience team is here for you.

Direct Hotlines

Call us or text us via WhatsApp:

+91 7046424601 Chat Now

+91 9452230313

Support Email

We reply to emails within 24 hours:

care@genzie.com

Headquarters

Genzie Perfumes India

Gujarat, India

Support Hours

Monday – Saturday

10:00 AM – 7:00 PM IST

Send Us a Message

Have an inquiry or request? Fill out this form and our support agents will respond to you shortly.

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Thank you for contacting Genzie! Your message has been sent successfully. We will get back to you within 24 hours.

QUESTIONS & ANSWERS

FREQUENTLY ASKED QUESTIONS

How long do Genzie perfumes last?
Our master formulation utilizes high-concentration oils (Eau de Parfum concentration) specifically engineered to withstand India's diverse and warm climate, delivering 8 to 12+ hours of consistent sillage on skin and fabrics.
Are your products cruelty-free and vegan?
Absolutely. Every fragrance formulation at Genzie Perfumes is 100% cruelty-free and vegan. We never test on animals, and all our raw components are ethically sourced.
Do you offer shipping across India?
Yes! We ship to all pin codes across India using fast express delivery couriers. Prepaid orders are eligible for free shipping, while orders containing cash on delivery will incur standard shipping rates.
Can I customize a gift set?
Yes, we love custom gifting! Please feel free to reach out to our team via our direct WhatsApp support channel with your specific perfume set requirements, and we will happily assist in curating a bespoke gift box.
How do I track my order?
Once your order has been dispatched from our state-of-the-art facility, you will receive an automated text message and email containing your direct tracking URL and tracking code.

OUR PROMISE

QUALITY COMMITTED

Long Lasting

Formulated with high-concentration oils that linger on skin and fabric for hours.

Best Ingredients

We source the finest international compounds to deliver layered sillage.

Affordable Luxury

Premium scents without the high markups of traditional designer perfume labels.

Proudly Indian

Crafted locally with global ambition, carrying India's heritage forward.